A Welch & Sons Funeral Services

Arranging a Funeral

Arranging a funeral can be an emotionally challenging experience and certain decisions will need to be made at a time when you’re least able to do so. We at A. Welch and Sons are here to help, and we’re just a telephone call away, but for those needing an answer to the many questions you may have, the notes on this page will help.

Important information following a death

Arranging a funeral can be an emotionally challenging experience and certain decisions will need to be made at a time when you’re least able to do so.

When someone dies it is very common to get in touch with a Funeral Director. At A. Welch and Sons, we pride ourselves with the highest standard facilities, service, care, and advice we have provided to our customers over the last 75+ years. From the first moment that you contact us, the telephone will be answered by someone who can assist and give you advice 24 hours a day, 365 days a year, and there are no automated switchboards or endless departments to choose from.

Transfer of the Deceased

We will transfer the deceased to our private facilities in our own Private Ambulance. Our Ambulance is not sign-written in any way, providing a very discreet means of transfer at any time of the day or night.

We can also arrange for the deceased to be repatriated from within the UK or internationally.

Advice

We will advise you of all procedural and legal requirements relating to your own circumstances. This includes registration of the death, dealing with bank accounts, insurances, probate, and estates. If there is anything you do not understand or need assistance with, please ask us.

Arranging the Funeral Service

We will meet with you to arrange the funeral service and ensure that all the necessary paperwork is completed, collated, and sent to the appropriate places. Arrangements can be made at either of our Herne Bay or Canterbury offices, or if you prefer, we will visit you and your family at home at no extra charge. We will contact the Funeral Celebrant or Reverend on your behalf, make the necessary arrangements with doctors and hospitals, and make all the necessary reservations for the funeral service.

Private Chapels

We have two private viewing chapels where you can visit your loved one. Visits are by appointment only but are arranged at your convenience and include evening and weekend visits. Visits can be booked from 9am to 7pm on weekdays, and 10am to 4pm on weekends.

Mortuary Facilities

Our mortuary facilities were completely refurbished in 2012. We have refrigerated storage facilities for the deceased. We also have a fully equipped Hygienic Treatment Theatre.

Memoria

We can provide a large range of Cremated Remains Memoria including:

  • Solid Wood Caskets & Urns
  • Metal, Stone, Crystal & Glass Urns
  • Keepsake Jewellery
  • Glass/Crystal Paperweights & Jewellery

We will assist you in selecting and ordering Headstones and Grave Markers.

Everyone has different requirements and expectations of the funeral that they are arranging; every funeral is unique. Our list of services provides a broad overview of what we can provide, but it is by no means exhaustive. Whatever you require please talk to us; if it is possible, we will do it.

There are a few things that must be done in the days after someone dies.

  • (In Non-Coronial Cases)* You will be contacted by the Medical Examiner (ME) to discuss the cause of death that will appear on the Medical Certificate of Cause of Death (MCCD). Once you and the ME have agreed on the cause of death, the MCCD is passed to a GP/Doctor to sign off and send to the Registrar. The ME will then contact you to inform you that you are now able to register the death.
  • You can book an appointment by calling the Registrar on 03000 415151 or booking online.
  • The Registrar will issue you with a Certified Copy of an Entry in the Death Register (Death Certificate) on payment of the prescribed fee. This will be needed for obtaining probate, letters of administration, closing bank accounts, and making claims on insurance policies.
  • You will then need to arrange the funeral. You can use a Funeral Director or arrange it yourself.

*Please note that if the death has been reported to the coroner, you will not be able to register the death until the coroner gives permission. Without a cause of death, the Registrar cannot allow the death to be registered.

The Registrar will also issue what we call a “Green Form” which is the Registrar’s Certificate for Burial or Cremation, which will be required by the Funeral Director.

The Registrar can also provide you with forms for the “Tell Us Once” service which informs central and local government services of the death all at one time, replacing the old BD8 Form.

When registering a death, you will be asked for the following information about the deceased:

  • The date and place of death
  • The full name and usual address (and maiden name if applicable)
  • The date and place of birth
  • The occupation (and name and occupation of the spouse if applicable)
  • Details of any pension or allowance from public funds
  • The date and place of birth of any surviving spouse
  • The full name and usual address of the informant
  • The qualification of the informant

A doctor may report the death to a coroner if:

  • The cause of death is unknown.
  • The death was violent or unnatural.
  • The death was sudden and unexplained.
  • The person who died was not visited by a medical practitioner during their final illness.
  • The medical certificate isn’t available.
  • The death occurred during an operation or before the person came out of anaesthetic.
  • The medical certificate suggests the death may have been caused by an industrial disease or industrial poisoning (E.g., Asbestosis)


The coroner may decide that the cause of death is clear. In this case:

  • The doctor signs a medical certificate to send to the Registrar, or…
  • The coroner issues a certificate to the registrar stating that a post-mortem isn’t needed.


If the coroner decides that the cause of death is still unknown, the person possibly died either a violent or unnatural death, or the person died in prison or police custody, the coroner must hold an inquest. You can’t register the death until after the inquest, but the coroner can give you an interim death certificate to prove the person has died. You can use this to let organisations know of the death and apply for probate. When the inquest is over, the coroner will tell the registrar what to put in the register and is responsible for sending the relevant paperwork to the registrar.

In the United Kingdom, when someone passes away, a cremation or burial is usually performed. Everyone has different requirements and expectations of the funeral that they are arranging; every funeral is unique. Our list of services provides a broad overview of what we can provide but it is by no means exhaustive. Whatever you require, please talk to us, and if it’s possible we will do it.

Cremation

When a cremation is chosen as the preferred type of funeral, A. Welch and Sons will arrange for the necessary forms to be completed by the nearest surviving relative and/or executor.

A cremation takes place at a Crematorium. It can occur after a funeral service has been held in a church or other venue. Most crematoriums also have their own service chapels to allow you to have the funeral service all in one location. Once the cremation has taken place there are many options available with regards to the remains of your loved one, which we will be happy to discuss with you in detail.

We can help you with all necessary requirements for a cremation, including choosing the venue, and taking care of all documentation and formalities.

Burial

A burial can take place in either a Cemetery or a Churchyard. It can occur after a funeral service has been held in a church, another venue, or you can have a service held at the graveside.

In England and Wales, burial took place principally in churchyards until the 19th century. Concerns about hygiene in the mid-19th century resulted in many town and city churchyards being closed. This was followed by the development of larger joint-stock cemeteries and municipal cemeteries, often on urban fringes. These took on the larger proportion of burials. The term ‘burial grounds’ is often used to denote either, though it is also used to denote the burial place of a distinctive group, either by religion or national identity.

Anyone can be buried in a local authority cemetery, which will sometimes be divided into sections for different faiths, and those of no faith. Different religions and cultures have developed different rites and practices for the disposal of the dead, and these must be considered and respected. There are a number of separate Jewish and Muslim cemeteries for example, but there are also many cemeteries where different religions are given separate areas within the public cemetery.

A burial in a churchyard is open to all members of the church’s parish, as long as the churchyard isn’t closed. A churchyard becomes closed when there are no more available spaces for burials, however you may still be able to have cremated remains interred.

As members of the National Association of Funeral Directors (NAFD), A. Welch and Sons Ltd agree to comply with the principles and the details of this Code of Practice.

Code of Practice Principles

Full document available at The Funeral Director Code – The NAFD

Members must:

  • Act in the best interests of each client, and prospective client;
  • Provide the best possible level of care to bereaved people, keeping in mind the specific needs of each client and family;
  • Respect and maintain the dignity of deceased people in your care at all times;
  • Act transparently, with honesty and integrity;
  • Provide clients with full and fair information about services, products and associated prices;
  • Behave in a way that promotes and maintains public trust in their business, the funeral directing profession, and related industries;
  • Comply with all legal and regulatory obligations and deal with their regulators in an open, times, and cooperative manner;
  • Run their business effectively and in accordance with proper governance and sound risk management principles;
  • Run their business in a way that encourages equality of opportunity and respect for diversity;
  • Run their business in a way that encourages a culture that values and welcomes both negative and positive feedback as a way of putting things right and continuously improving service; and
  • Conduct appropriate due diligence in relation to all third-party contractual relationships that have the potential to negatively impact clients.


This Code of Practice and adherence here to is monitored by the National Association of Funeral Directors. You can contact the NAFD in writing to the following address:

NAFD LTD
618 Warwick Road
Solihull
West Midlands
B91 1AA

If you need further information or clarifications, please do not hesitate to contact us.

Herne Bay
Wild Daisy Florists        Sunflowers Floristry        The Little Flower Shop

Canterbury
Contemporary Flowers       Marlowe Florist

Heart E Designs - https://www.heartedesigns.com/funeral

Ashes Into Glass - https://ashesintoglass.co.uk/

Urns UK - https://urnsuk.com/
For a 10% discount on Urns UK products, please contact A Welch & Sons directly to place your order.

Independent funeral directors serving the local communities of Herne Bay, Whitstable, Beltinge, and Canterbury since 1948

Herne Bay Office

94 Station Road, Herne Bay,
CT6 5QB

Tel: 01227 374995

Canterbury Office

Heritage House, 3-4 Burgate,
Canterbury, CT1 2HG

Tel: 01227 787801
A Welch and Sons © 2019-2024. All rights reserved.
Registered UK Company No. 00459014
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