COVID 19 UPDATE 23.7.20
We are open and available to assist you if you need us. Now that lockdown is easing there
have been a few changes to how we can operate.
Our Canterbury site will be reopening on Monday 27 th July (9.30am – 4.30pm). As with our
Herne Bay site our preferred method of making funeral arrangements is via
telephone/email/Zoom. If you wish to make arrangements at our Canterbury site the
conditions are as for our Herne Bay site – please see the bullet points below.
If you need to visit our Herne Bay site to drop off clothing, collect Cremated Remains,
choose a coffin etc. please restrict your visit to no more than 2 people and call us to make
an appointment; we can then make sure that someone will be available to assist you.
We are still making funeral arrangements through our Herne Bay site via
telephone/email/Zoom etc. This has been working very effectively throughout lockdown
and remains our preferred method at this time. If you wish to visit our Herne Bay office to
make arrangements in person we will require you to abide by the following conditions:
1. Face to face funeral arrangements can only be made with an appointment until further
notice. Please contact us to make an appointment.
2. We can only accommodate 1 person at the funeral arrangement meeting.
3. You will be required to wear PPE – a face mask and gloves for the duration of the
We are now pleased to announce that we can offer limousines for our clients. There remain
some restrictions to this service which your funeral director will discuss with you.
All local crematoriums are still restricting the numbers of attendees to a funeral but they
have increased the capacity. Barham Crematorium will allow 23 people in their chapel from
Monday 6 th July. Thanet Crematorium will allow 15 people in their chapel. Social distancing
guidelines must still be followed. Barham Crematorium are recommending that attendees
to a funeral in their chapel wear face masks.
Services at the crematoriums can be web-cast so that people who are unable to attend can
still experience the service. Please contact us for details of specific crematoriums.
Canterbury, Herne Bay and Whitstable Cemeteries have closed their chapels until further
notice. All funerals in the cemeteries will be graveside services. Canterbury City Council
requires that you limit the attendees 30 people. Burial and strewing of Ashes are now
There will be no local church services for funerals until further notice with the exception of
Christchurch in Herne Bay. Please contact us for specific details as numbers of attendees will
still be restricted.
It goes without saying that this has been a very difficult time for everyone, particularly if you
have experienced a bereavement. We understand that these restrictions will be challenging
for you all but we will continue to provide support, advice and assistance to the best of our
abilities and please understand that none of these decisions have been taken lightly by
anyone involved in providing funeral services. We would like to thank all our clients and
families that we have met throughout lockdown for showing an unprecedented level of
patience and understanding. Thank you for your continued support.
Herne Bay Office
94 Station Road
Kent CT6 5QB
Telephone 01227 374995
Kent CT1 2HG
Telephone 01227 787801
A Welch and Sons Ltd | Registered UK Company No. 00459014
Registered office: 94 Station Road, Herne Bay CT6 5QB